NETtrak knows its not always easy to bring your system into our shop for repair. We offer Remote Assistance to log in online to and access your PC. It is very secure and we are only allowed access when granted. We can troubleshoot most software, printer, and virus related issues via Remote Assistance.
If you are unable to get online then we will not be able to diagnose your issue.
Remote Assistance is based on $70/hr rate with a $45 minimum to diagnose.
If you are a business, we offer Managed Services Plans that cater towards remotely servicing your company along with 24/7 monitoring, other valuable diagnostics and scheduled maintenance. Call NETtrak today to get started at 724.861.8600!